Personal Data Handling and Protection Policy of matis s.r.o.
If you are our customer, a newsletter subscriber or a visitor to our website, you entrust us with your personal data. We are responsible for its protection and security. Please read about the protection of personal data, the principles and the rights you have in connection with the GDPR (General Data Protection Regulation).
Who is the controller?
We are matis s.r.o., registered with the Regional Court in Brno under file number C 24517. We operate the website www.matis.cz. We process your personal data as a controller, i.e. we determine how and for what purpose personal data will be processed and for how long, and we select any other processors who will help us with the processing.
Contact details
If you wish to contact us during the processing, you can reach us at the following phone number:
Scope of personal data and purposes of processing
We process personal data that you entrust to us yourself, for the following reasons (to fulfil the following purposes):
- provision of services, performance of a contract
We necessarily need your personal data in the scope of e-mail, name and, where applicable, company name to perform the contract (e.g. sending access to the application, sending an online course, delivery of goods, etc.).
- accounting
If you are a customer, we necessarily need your personal data (billing details) to comply with our legal obligation to issue and record tax documents.
- marketing – sending newsletters
We use your personal data (e-mail and name), gender, what you click on in our e-mails and when you open them most often for the purpose of direct marketing – sending commercial communications. If you are our customer, we do so on the basis of our legitimate interest, as we reasonably assume that you are interested in our news, for a period of 5 years from your last order.
If you are not our customer, we send you newsletters only on the basis of your consent, for a period of 5 years from when it was given. In both cases, you can withdraw this consent by using the unsubscribe link in every e-mail we send.
- advanced marketing based on consent
Only on the basis of your consent may we also send you inspiring offers from third parties or use your e-mail address, e.g. for remarketing and ad targeting on Facebook, for a period of 5 years from when the consent was given. This consent can of course be withdrawn at any time using our contact details.
We keep your personal data for the duration of the statutory limitation periods, unless the law requires a longer retention period or we have stated otherwise in specific cases.
Cookies
When you browse our website, we record your IP address, how long you stay on a page and which page you came from. We consider the use of cookies for measuring website traffic and adapting the display of the website to be our legitimate interest as a controller, as we believe that this allows us to offer you even better services. Cookies for ad targeting will only be processed on the basis of your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.
Security and protection of personal data
We protect personal data to the greatest possible extent using modern technologies that correspond to the current state of technical development. We protect it as if it were our own. We have adopted and maintain all possible (currently known) technical and organisational measures that prevent misuse, damage or destruction of your personal data.
Transfer of personal data to third parties
Our employees and associates have access to your personal data. For specific processing operations that we cannot carry out ourselves, we use the services and applications of processors who can protect data even better than we can and who specialise in such processing. These are the providers of the following platforms:
We may decide to use other applications or processors in the future to make processing easier and better. However, we promise that in such a case we will require the processor to meet at least the same standards of security and quality of processing as we require of ourselves.
Transfer of data outside the European Union
All processing of personal data will take place within the EU. We process data exclusively in the European Union or in countries that ensure an adequate level of protection based on a decision of the European Commission.
Your rights in connection with personal data protection
You have a number of rights in connection with the protection of personal data. If you wish to exercise any of these rights, please contact us by e-mail:
You have the right to information, which is fulfilled by this information page on the principles of personal data processing.
Thanks to the right of access, you can ask us at any time and we will show you within 30 days what personal data of yours we process and why.
If something changes for you or you find your personal data out of date or incomplete, you have the right to have your personal data supplemented and changed. You can exercise the right to restriction of processing if you believe that we are processing inaccurate data about you, if you believe that we are processing it unlawfully but you do not want all the data deleted, or if you have objected to the processing. You can restrict the scope of personal data or the purposes of processing. (For example, by unsubscribing from the newsletter, you restrict the purpose of processing for sending commercial communications.)
Right to data portability
If you wish to take your personal data and transfer it to someone else, we will proceed in the same way as when exercising the right of access – the only difference being that we will provide you with the information in a machine-readable form. We need at least 30 days for this.
Right to erasure (to be forgotten)
Another of your rights is the right to erasure (to be forgotten). We do not want to forget you, but if you wish, you have the right to it.
In such a case, we will delete all your personal data from our system and from the systems of all sub-processors and backups.
We need 30 days to ensure the right to erasure.
We will inform you by e-mail when the erasure is completed.
Complaint to the Office for Personal Data Protection
If you feel that we are not handling your data in accordance with the law, you have the right to lodge a complaint with the Office for Personal Data Protection at any time. We would be very glad if you informed us of this suspicion first, so that we can do something about it and correct any error.
Unsubscribing from newsletters and commercial communications
If you are our customer, we send you e-mails with inspiration, articles or products and services on the basis of our legitimate interest. If you are not yet our customer, we send them to you only on the basis of your consent. In both cases, you can unsubscribe from our e-mails by clicking the unsubscribe link in every e-mail we send.
Confidentiality
We would like to assure you that our employees and associates who will process your personal data are obliged to maintain confidentiality about personal data and about security measures whose disclosure would endanger the security of your personal data. This confidentiality continues even after the end of our contractual relationship. Your personal data will not be disclosed to any other third party without your consent.
This personal data processing policy is valid from 25 May 2018.